okpk: Frequently Asked Questions

Visit okpk Register and fill in your mobile number, a password, and your preferred currency (BDT). The whole process takes under two minutes. You must be 18 or older and located in Bangladesh to open an account. Once submitted, your account is active immediately — you can deposit and play straight away.

No. Each person is allowed exactly one account. Duplicate accounts are detected automatically and may result in a permanent ban and forfeiture of any balance. If you have accidentally created two accounts, contact live chat immediately so the team can merge or close the extra one before any action is taken against it.

On the okpk Login page, tap "Forgot Password" and enter the mobile number linked to your account. You will receive a one-time code by SMS. Enter the code, set a new password, and log in. The reset code expires in 10 minutes, so complete the process promptly. If the SMS does not arrive, check that the number is correct and try again, or contact live chat.

Five consecutive failed login attempts will trigger a temporary lock for security reasons. Wait 30 minutes and try again, or contact 24/7 live chat. The support team will verify your identity and unlock the account. Never share your password with anyone — okpk staff will never ask for it.

Log in to okpk, go to the Cashier section, and select bKash or Nagad. Enter the amount (minimum ৳150), then copy the merchant number displayed. Open your bKash or Nagad app, send the payment to that number, and paste your okpk transaction ID back into the deposit form. Funds appear in your wallet within about one minute. Keep the transaction ID until your balance updates.

Most delays happen when the transaction ID is entered incorrectly or when the merchant number has changed since your last deposit. Always copy the number from the deposit page on that specific visit. If five minutes have passed and your balance has not updated, go to live chat and share your mobile payment receipt and the reference number. The team typically resolves pending deposits within 10 minutes.

Your first deposit is matched at 185%, up to a maximum of ৳11,000 in bonus funds. For example, deposit ৳2,000 and you receive an extra ৳3,700 to play with — a total balance of ৳5,700. The bonus is credited automatically; no promo code needed. To withdraw bonus-derived winnings, you must wager the bonus amount 19 times within 7 days. The wagering clock starts the moment the bonus is credited.

All active players receive a 1.3% daily cashback on net losses. The cashback is calculated at midnight (UTC+06) and credited to your account the following morning, automatically. No opt-in is required. VIP members at higher tiers receive increased cashback rates — up to 2.3% at the Legend tier.

Yes. For every friend you refer who registers and makes their first deposit, you receive ৳100 as a referral bonus. There is no cap on the number of friends you can refer. The referral bonus is credited within 24 hours of your friend's qualifying deposit and is available for immediate wagering.

Go to Cashier → Withdraw, choose your payment method (bKash, Nagad, Rocket, or Bank Transfer), enter the amount (minimum ৳1,300), and confirm. First-time withdrawals may take up to one hour while the team verifies your account. After that, withdrawals typically process in about 10 minutes. Make sure the mobile number registered with your payment app matches the one on your okpk account.

The most common reasons are: unmet wagering requirements on an active bonus, incomplete KYC verification, or a mismatch between your registered mobile number and the payment account. Check your account notification for the specific reason. If you believe the rejection was an error, contact live chat and share the withdrawal reference number for a manual review.

okpk accepts three types of government-issued ID: your National ID Card (NID), a valid Passport, or a Driving Licence. Upload clear photos of both the front and back of the document through the Verification section in your account settings. Blurry or cropped images are rejected automatically, so make sure all four corners of the document are visible.

The review team aims to complete verification within 24 hours. During busy periods it may take slightly longer. You will receive an in-account notification once approved. While verification is pending, you can continue depositing and playing — only withdrawals are on hold until KYC is confirmed.

All games on okpk are supplied by licensed providers and use certified random number generators (RNG). RTP — Return to Player — is the percentage of wagered money a game pays back over millions of rounds. For example, Fortune Gems 2 by Spribe has an RTP of 97.3%, meaning over time it returns ৳97.30 for every ৳100 wagered. RTP is a long-term statistical measure, not a guarantee for any single session.

The okpk app (version 2.0.14, 45 MB) is available as a direct APK download — it is not on the Google Play Store. Visit okpk App on your Android phone, tap the download button, and open the APK file when it finishes. If prompted, enable "Install from unknown sources" in your device settings. The app requires Android 8.0 or above and is completely free to install.

The fastest way to reach help is through the live chat button available on every page of okpk. Support runs 24/7, including during IPL, BPL, and other major match nights when traffic is at its highest. For account-specific issues, have your registered mobile number and any transaction reference numbers ready before starting a chat — this cuts resolution time significantly.