okpk Privacy Policy

Who We Are

okpk is an online gaming platform serving players in Bangladesh. When you create an account, place a bet, or contact our support team, okpk acts as the data controller — meaning we decide what information is collected and why. This Privacy Policy explains those decisions in plain language so you can make informed choices about using the platform.

References to "we", "us", or "okpk" throughout this document all mean the same entity operating the platform at okpk.blog.

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Data We Collect

We only collect information that serves a clear purpose. The table below lists each category, what it includes, and when it is collected.

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Why We Collect It

Every piece of data has a reason. Here are the main purposes for which okpk processes your information:

• Account management — to create, maintain, and secure your okpk account.
• Payment processing — to handle deposits via bKash, Nagad, Rocket, or Bank Transfer, and to process withdrawals within our standard timeframe of around 10 minutes.
• KYC & fraud prevention — to verify your identity before your first withdrawal, as required by our anti-money-laundering procedures. Accepted documents are your National ID Card (NID), Passport, or Driving Licence. Review takes up to 24 hours.
• Responsible gaming — to monitor play patterns and intervene if we detect signs of problem gambling.
• Customer support — to resolve issues quickly through our 24/7 live chat service.
• Service improvement — to understand which games players enjoy and to fix technical problems in the platform or the okpk app.
• Legal compliance — to meet record-keeping and reporting obligations.

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Who Sees Your Data

okpk does not sell your personal data. We share it only where necessary:

Payment processors

When you deposit or withdraw, transaction data passes to the relevant mobile money operator (bKash, Nagad, Rocket) or bank. These providers operate under their own privacy frameworks. okpk shares only the minimum data required to complete the transaction.

Game providers

To deliver games from Red Tiger, Habanero, Pragmatic Play, Spribe, and JILI, your session token and account ID are passed to the provider's game server. No payment details are shared with game providers.

KYC service partners

Identity documents you upload for KYC may be processed by a third-party verification service. That service is contractually bound to handle your documents securely and to delete them once verification is complete.

Legal obligations

If we receive a lawful request from a regulatory or law enforcement authority, we will disclose the minimum data required to comply. We will notify you unless legally prohibited from doing so.

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Cookies & Tracking

okpk uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse site performance. Here is a brief breakdown:

• Session cookies — expire when you close your browser; keep your login active during a session.
• Persistent cookies — stored for up to 12 months; remember language and display preferences.
• Analytics cookies — anonymised data about page visits and feature usage, used to improve the platform.
• Security cookies — help detect and block suspicious login attempts.

You can clear cookies through your browser settings at any time. Note that clearing session cookies will log you out of your okpk account.

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How Long We Keep It

We hold data for as long as your account is active, plus a mandatory retention period after closure to satisfy financial record-keeping obligations. The table below gives specific timeframes.

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Your Rights

As an okpk player, you have clear rights over your personal data. You can exercise any of these by contacting us through the 24/7 live chat or the support centre:

• Access — request a copy of the data we hold about you.
• Correction — ask us to fix inaccurate or incomplete information (for example, an outdated phone number).
• Deletion — request that we delete your account and associated data, subject to our legal retention obligations.
• Restriction — ask us to pause processing while a dispute is resolved.
• Objection — opt out of processing for marketing purposes at any time.
• Portability — receive your gameplay and account data in a readable format (CSV or JSON) on request.

We aim to respond to all data rights requests within 15 business days. If a request is complex, we will keep you informed of progress.

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How We Protect Your Data

okpk applies layered security measures to protect player information:

• All data transmitted between your device and our servers uses TLS encryption.
• Passwords are hashed and salted; we never store them in plain text.
• Financial data is handled in isolated environments with strict access controls.
• Our team runs regular security audits and penetration tests.
• Suspicious login attempts trigger automatic account locks and alerts.

No system is entirely risk-free. If a data breach occurs that is likely to affect your rights, we will notify you promptly and take immediate steps to contain the incident.

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Players Under 18

okpk is strictly for adults aged 18 and above. We do not knowingly collect data from anyone under 18. If you believe a minor has created an account, please contact our support team immediately. We will close the account and delete all associated data without delay.

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When This Policy Changes

We review this Privacy Policy periodically and update it whenever our data practices change — for example, when we add a new payment method or integrate a new game provider. The "Last updated" date at the top of this page always reflects the most recent revision.

If a change is significant (such as a new type of data sharing), we will notify active players by sending a message to the phone number registered on their okpk account at least 14 days before the change takes effect. Continuing to use the platform after that date means you accept the updated policy.

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Reach Our Privacy Team

If you have a question about this policy, want to exercise a data right, or need to report a concern, our support team is available around the clock:

• Live chat — available 24/7 from the okpk website or through the okpk app. This is the fastest route for urgent matters.
• Support centre — visit our FAQ page for answers to common questions about account data, KYC documents, and payment records.

Please include your registered phone number and a brief description of your request so we can locate your account quickly. We do not accept data requests by post.